Overall Satisfaction Very Satisfied Overall Satisfaction Very Satisfied
Satisfied Overall Satisfaction Satisfied
Neutral Overall Satisfaction Neutral
Dissatisfied Overall Satisfaction Dissatisfied
Very Dissatisfied Overall Satisfaction Very Dissatisfied
Staff Professionalism Very Satisfied Staff Professionalism Very Satisfied
Satisfied Staff Professionalism Satisfied
Neutral Staff Professionalism Neutral
Dissatisfied Staff Professionalism Dissatisfied
Very Dissatisfied Staff Professionalism Very Dissatisfied
Information Provided Very Satisfied Information Provided Very Satisfied
Satisfied Information Provided Satisfied
Neutral Information Provided Neutral
Dissatisfied Information Provided Dissatisfied
Very Dissatisfied Information Provided Very Dissatisfied
Resolution Efficiency Very Satisfied Resolution Efficiency Very Satisfied
Satisfied Resolution Efficiency Satisfied
Neutral Resolution Efficiency Neutral
Dissatisfied Resolution Efficiency Dissatisfied
Very Dissatisfied Resolution Efficiency Very Dissatisfied
Staff Knowledge Very Satisfied Staff Knowledge Very Satisfied
Satisfied Staff Knowledge Satisfied
Neutral Staff Knowledge Neutral
Dissatisfied Staff Knowledge Dissatisfied
Very Dissatisfied Staff Knowledge Very Dissatisfied